The Human Factor Consulting Group is a bilingual and bicultural business directed by Wanda Piña-Ramírez and Norma Dávila. Both served as Senior Consultants for AON Puerto Rico where they were members of the Advisory Board for Mejores Patronos de Puerto Rico over several years.
They have held various roles in the Society for Human Resources Management’s (SHRM) Puerto Rico chapter as well as in the Association for Talent Development’s (ATD) Puerto Rico Chapter. They have served as Subject Matter Experts, program facilitators, and program translators for SHRM’s national association with special emphasis in Latin America. They have shared their expertise at ATD’s International Conference, ATD’s México Summit, SHRM’s Talent Management Conference, SHRM’s Conference Preview Workshops, Ellevate’s Puerto Rico Chapter, and ATD’s Puerto Rico Chapter among other conferences.
They are the authors of Cutting Through the Noise: The Right Employee Engagement Strategies for YOU, Passing the Torch: A Guide to the Succession Planning Process, and What Works in Talent Development: Effective Employee Onboarding as well as of articles in professional publications such as TD, T&D, and Public Manager. As field editors for ATD LINKS, they publish articles based on their professional experiences in this electronic newsletter for ATD members.
We have professional certifications such as SHRM-SCP, C.C.C., C.M.T., C.P.R.W., C.P.C.C.
We are certified as DDI Learning Systems Facilitators
They have held various roles in the Society for Human Resources Management’s (SHRM) Puerto Rico chapter as well as in the Association for Talent Development’s (ATD) Puerto Rico Chapter. They have served as Subject Matter Experts, program facilitators, and program translators for SHRM’s national association with special emphasis in Latin America. They have shared their expertise at ATD’s International Conference, ATD’s México Summit, SHRM’s Talent Management Conference, SHRM’s Conference Preview Workshops, Ellevate’s Puerto Rico Chapter, and ATD’s Puerto Rico Chapter among other conferences.
They are the authors of Cutting Through the Noise: The Right Employee Engagement Strategies for YOU, Passing the Torch: A Guide to the Succession Planning Process, and What Works in Talent Development: Effective Employee Onboarding as well as of articles in professional publications such as TD, T&D, and Public Manager. As field editors for ATD LINKS, they publish articles based on their professional experiences in this electronic newsletter for ATD members.
We have professional certifications such as SHRM-SCP, C.C.C., C.M.T., C.P.R.W., C.P.C.C.
We are certified as DDI Learning Systems Facilitators
Wanda Piña-Ramírez
Wanda is an action-driven and strategic management and executive consultant with a proven track record of contributing to the bottom-line in companies spanning from multinational corporations to small businesses located in Puerto Rico, the United States, the Caribbean, and Latin America.
Wanda has first-hand knowledge of industries as diverse as restaurants, insurance, medical laboratories, pharmaceuticals, hospitality, professional associations, hospitals, banking, pharmacy information systems, general information processing, refrigeration, medical devices, and building materials. Wanda is certified as Coach (CCC) from the University of Puerto Rico at Río Piedras, as Practitioner in Neurolinguistic Programming and Applied Kinesiology by the International NLP Trainers Association, as Human Resources Administrator by the Escuela Avanzada de Administración de Recursos Humanos y Legislación Laboral de Puerto Rico, and as Legal Intercessor for Cases of Domestic Violence and Aggression in Puerto Rico.
She is a frequent guest of radio and television programs as well as podcasts where she brings together the legal and business components of talent development and human resources management. She combines her business acumen and human resources background whenever she tackles unpopular yet crucial topics such as business metrics, labor law, sexual harassment, and domestic violence.
Wanda is an action-driven and strategic management and executive consultant with a proven track record of contributing to the bottom-line in companies spanning from multinational corporations to small businesses located in Puerto Rico, the United States, the Caribbean, and Latin America.
Wanda has first-hand knowledge of industries as diverse as restaurants, insurance, medical laboratories, pharmaceuticals, hospitality, professional associations, hospitals, banking, pharmacy information systems, general information processing, refrigeration, medical devices, and building materials. Wanda is certified as Coach (CCC) from the University of Puerto Rico at Río Piedras, as Practitioner in Neurolinguistic Programming and Applied Kinesiology by the International NLP Trainers Association, as Human Resources Administrator by the Escuela Avanzada de Administración de Recursos Humanos y Legislación Laboral de Puerto Rico, and as Legal Intercessor for Cases of Domestic Violence and Aggression in Puerto Rico.
She is a frequent guest of radio and television programs as well as podcasts where she brings together the legal and business components of talent development and human resources management. She combines her business acumen and human resources background whenever she tackles unpopular yet crucial topics such as business metrics, labor law, sexual harassment, and domestic violence.
Norma Dávila
Norma has dedicated her career to develop others in industries as diverse as banking, technology, telecommunications, pharmaceuticals, medical devices, dairy products, aerospace manufacturing, retail sales, risk management, automotive sales, energy, waste management, and funeral services. Norma, a certified professional resume writer by PARW/CC, adapts her advice to best suit client professional experience and aspirations. She is also certified career development coach who guides clients through targeted introspection and self-assessments to identify strengths and interests before embarking on career changes or while handling transitions during outplacement support.
Norma focuses her consulting practice on entry-level and mid-career professionals across the entire employee life cycle. She is known for communicating complex ideas in easy to understand terms to different audiences and introducing concrete examples to which her clients can relate.
Norma specializes on designing and delivering learning experiences that set the groundwork to acquire and strengthen competencies and skills on topics such as performance management, team development, business writing, customer service, communications, and transition management. She is a Society for Human Resources Management Senior Certified Professional (SHRM-SCP) who earned her bachelor’s degree in Psychology at Yale University and her master’s and doctoral degrees in Psychology at the University of Chicago.
Norma has dedicated her career to develop others in industries as diverse as banking, technology, telecommunications, pharmaceuticals, medical devices, dairy products, aerospace manufacturing, retail sales, risk management, automotive sales, energy, waste management, and funeral services. Norma, a certified professional resume writer by PARW/CC, adapts her advice to best suit client professional experience and aspirations. She is also certified career development coach who guides clients through targeted introspection and self-assessments to identify strengths and interests before embarking on career changes or while handling transitions during outplacement support.
Norma focuses her consulting practice on entry-level and mid-career professionals across the entire employee life cycle. She is known for communicating complex ideas in easy to understand terms to different audiences and introducing concrete examples to which her clients can relate.
Norma specializes on designing and delivering learning experiences that set the groundwork to acquire and strengthen competencies and skills on topics such as performance management, team development, business writing, customer service, communications, and transition management. She is a Society for Human Resources Management Senior Certified Professional (SHRM-SCP) who earned her bachelor’s degree in Psychology at Yale University and her master’s and doctoral degrees in Psychology at the University of Chicago.
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