The Human Factor Consulting Group
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    • Coach de carrera
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    • Fortalecimiento de Equipos (Teambuilding)
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    • Cutting Through the Noise >
      • Reviews
    • Passing the Torch
    • Effective Onboarding >
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  • Media
    • ATD MEXICO SUMMIT 2014
    • Passing The Torch
    • Golf & Tourism Magazine
    • Caribbean Business >
      • Women Who Lead
    • El Nuevo Dia >
      • Directorio de Certificaciones - El Nuevo Dia - 13 de mayo de 2019 >
        • Directorio de Certificaciones - El Nuevo Dia - 13 de mayo de 2019
        • Directorio de Certificaciones - El Nuevo Dia - 18 de junio de 2019
      • Empleos - El Nuevo Dia - 17 de mayo de 2019 >
        • Empleos - El Nuevo Dia - 17 de mayo de 2019
        • Empleos - El Nuevo Dia - 12 de julio de 2019
        • Empleos - El Nuevo Dia - 6 de septiembre de 2020
        • Empleos - El Nuevo Dia - 20 de septiembre de 2020
        • Empleos - El Nuevo Dia - 22 de noviembre de 2020
        • Empleos - El Nuevo Dia - 13 de diciembre 2020
        • Empleos - El Nuevo Dia - 22 de agosto de 2021
      • Revista Negocios - El Nuevo Dia >
        • Revista Negocios - El Nuevo Dia - 16 agosto 2015
        • Revista Negocios - El Nuevo Dia - 23 de agosto de 2015
        • Revista Negocios - El Nuevo Dia - 12 de mayo de 2019
        • Revista Negocios - El Nuevo Dia - 13 de mayo de 2019
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  • Gallery
    • Book Presentation >
      • Cutting Through The Noise >
        • Book Signing
      • Passing The Torch
      • Effective Onboarding
    • The ASTD 2014 International Conference & Exposition
    • ATD 2014 - Mexico Summit
    • SHRM-P.R.’s 41st annual conference
    • Universidad de Puerto Rico - Recinto Carolina
    • Webcast
  • Publications
  • Watch and Learn
The Human Factor Consulting Group is a bilingual and bicultural business company directed by Wanda Piña-Ramirez and Norma Dávila.  Both have held various roles in the Society for Human Resources Management in the Puerto Rico chapter. They serve as Subject Matter Experts, Program Facilitators, and Program Translators for the national association with special emphasis in Latin America. They have shared their expertise at Puerto Rico’s Ellevate Chapter, ATD’s International Conference, and ATD’s México Summit among other conferences. As friends and colleagues for several years, they have partnered professionally and are the authors of Cutting Through the Noise and Passing the Torch as well as of articles in professional publications.

We have professional certifications such as  S.P.H.R., C.C.C., and C.M.T. 
We are certified as DDI Learning Systems Facilitators 


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Wanda Piña-Ramírez has held various roles in industries such as hospitality, tourism, telecommunications, restaurants, petrochemicals, retail, waterworks, and government in United States, the Caribbean Region and Puerto Rico.

Wanda is certified as Coach (CCC) from the University of Puerto Rico at Río Piedras, as Practitioner in Neurolinguistic Programming and Applied Kinesiology by the International NLP Trainers Association, and as Human Resources Administrator by the Escuela Avanzada de Administración de Recursos Humanos y Legislación Laboral de Puerto Rico. She is a certified Mediator for Cases of Domestic Violence and Aggression in Puerto Rico.

​Wanda received the Training and Development Professional Award of ASTD-PR in 2011.


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Norma Dávila has dedicated her career to develop others in industries as diverse as banking, technology, telecommunications, pharmaceuticals, retail, utilities, automotive, and education. She prepares internal organizational capacity for different roles.

Norma provides outplacement support, designs employee handbooks, leadership development, and talent management programs. Norma is certified as Project Management Professional (PMP), and Society for Human Resources Management Senior Certified Professional (SHRM-SCP).

She earned her bachelor’s degree in Psychology at Yale University and her master’s and doctoral degrees in Psychology at the University of Chicago.


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  • Home
  • Work with Wanda y Norma because...
    • Work with Wanda y Norma because... >
      • Associations and Professional Groups
    • Trabaja con Wanda y Norma porque … >
      • Asociaciones y Grupos Profesionales
  • Services
    • Businesses
    • Negocios
    • Servicios
  • About us
    • About us
    • Sobre nosotras
  • FAQ's
    • FAQ's - General
    • FAQ's - Coaching
    • FAQ's - Career Coach
    • FAQ's - Resumes
    • FAQ's - Leadership Development
    • FAQ's - Teambuilding
    • FAQ's - Succession Planning
    • FAQ's - Speaking Engagements
    • FAQ's - Employee Engagement
    • FAQ's - Talent Development
    • FAQ's - Onboarding
  • Preguntas Frecuentes
    • Preguntas Generales
    • Coaching
    • Coach de carrera
    • Resumés
    • Desarrollo de Líderes
    • Fortalecimiento de Equipos (Teambuilding)
    • Planificación de Sucesión
    • Charlas y Seminarios
    • Compromiso de los Empleados (Employee Engagement)
    • Desarrollo de Talento
    • Inducción de Empleados (Onboarding)
  • Blog - English
    • Blog - Español
  • Podcasts
  • Press
    • ASTD Global HRD Regional Newsletter
    • Magazines >
      • The Public Manager
    • ASTD Press
  • Contact us
  • Books
    • Cutting Through the Noise >
      • Reviews
    • Passing the Torch
    • Effective Onboarding >
      • Reviews
  • ATD Links E-Newsletter
  • Media
    • ATD MEXICO SUMMIT 2014
    • Passing The Torch
    • Golf & Tourism Magazine
    • Caribbean Business >
      • Women Who Lead
    • El Nuevo Dia >
      • Directorio de Certificaciones - El Nuevo Dia - 13 de mayo de 2019 >
        • Directorio de Certificaciones - El Nuevo Dia - 13 de mayo de 2019
        • Directorio de Certificaciones - El Nuevo Dia - 18 de junio de 2019
      • Empleos - El Nuevo Dia - 17 de mayo de 2019 >
        • Empleos - El Nuevo Dia - 17 de mayo de 2019
        • Empleos - El Nuevo Dia - 12 de julio de 2019
        • Empleos - El Nuevo Dia - 6 de septiembre de 2020
        • Empleos - El Nuevo Dia - 20 de septiembre de 2020
        • Empleos - El Nuevo Dia - 22 de noviembre de 2020
        • Empleos - El Nuevo Dia - 13 de diciembre 2020
        • Empleos - El Nuevo Dia - 22 de agosto de 2021
      • Revista Negocios - El Nuevo Dia >
        • Revista Negocios - El Nuevo Dia - 16 agosto 2015
        • Revista Negocios - El Nuevo Dia - 23 de agosto de 2015
        • Revista Negocios - El Nuevo Dia - 12 de mayo de 2019
        • Revista Negocios - El Nuevo Dia - 13 de mayo de 2019
    • Imagen - Nuestra Revista
  • Gallery
    • Book Presentation >
      • Cutting Through The Noise >
        • Book Signing
      • Passing The Torch
      • Effective Onboarding
    • The ASTD 2014 International Conference & Exposition
    • ATD 2014 - Mexico Summit
    • SHRM-P.R.’s 41st annual conference
    • Universidad de Puerto Rico - Recinto Carolina
    • Webcast
  • Publications
  • Watch and Learn